Terms and Conditions
1. Introduction
Welcome to Rebecca Sue Photography, LLC ("Photographer," "we," "us," or "our"). By booking a session, making a payment, or using our services, you ("Client," "you") agree to the following Terms and Conditions. These terms ensure that both parties understand their rights and responsibilities.
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2. Booking & Payment
2.1 Session Booking: Sessions are booked via phone call. Dates and times are only secured after the retainer is paid.
2.2 Retainer & Payments: A non-refundable retainer is required to secure your session date. No payment plans or installment options are available.
2.3 Cancellation & Rescheduling: Sessions cannot be canceled. Rescheduling is allowed with at least 72 hours' notice and may only be rescheduled once. The new session date must occur before the end of the current year.
2.4 Late Arrival Policy: Clients are expected to arrive 10-15 minutes before their session. Late arrivals will have the time deducted from the session.
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3. Session Policies
3.1 Weather Rescheduling: If inclement weather affects an outdoor session, we will reschedule at a mutually agreeable time.
3.2 Session Size & Additional Time: While there is no limit to the number of participants in a session, the client must inform the photographer beforehand if additional people are included. Additional time may be required, resulting in an adjusted quote.
3.3 Rescheduling Due to Illness/Emergency: Rescheduling is allowed once due to illness or an emergency. Further rescheduling requests will not be accommodated.
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4. Image Delivery & Usage
4.1 Turnaround Time: Images will be delivered within 2 weeks after the session.
4.2 Digital & Printed Images: Matching digital files are included with any purchased print. Clients will select their artwork during the ordering appointment.
4.3 Additional Prints: Clients may order additional prints from the gallery provided after the ordering appointment or print digital images for personal use.
4.4 Copyright & Usage: The photographer retains copyright to all images. Clients receive personal usage rights unless commercial usage rights are explicitly obtained.
4.5 Social Media Credit: Clients may post images on social media but must credit Rebecca Sue Photography.
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5. Model Release & Image Usage
5.1 Model Release: A signed model release is required, granting the photographer permission to use images for portfolio, website, and marketing purposes.
5.2 Opt-Out Option: Clients may opt out of having their images shared, except for model call sessions where content is used for promotional purposes.
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6. Refund & Satisfaction Policy
6.1 Refunds: No refunds are provided. If there is a technical issue with the images, a reshoot will be offered. However, reshoots are not offered due to personal preferences (e.g., wardrobe, hair, makeup, or non-participating individuals).
6.2 Print Approval: All print orders are considered final sales once approved.
6.3 Payment Disputes: If a payment dispute is initiated and awarded to the client, legal action will be pursued.
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7. Studio Policies & Safety
7.1 Safe Working Environment:
The Client(s) agree to ensure the Photographer and staff are treated with respect and dignity and provided with a safe working environment. Any harassment, threats, violence, or unsafe behavior may result in session termination without a refund.
7.2 Pet Policy: While our dog is usually not on-site during sessions, a sign is posted outside the door, and clients may ring the bell to avoid interaction.
7.3 Food, Drink, & Pets: No food, drinks, or additional pets are allowed in the studio.
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8. Artistic Control & Editing
8.1 Artistic Discretion: The photographer will maintain full artistic control over editing and retouching. Clients may not request the replication of another photographer's work.
8.2 Additional Edits: Small edits may be included at the photographer's discretion. Substantial edits may incur additional fees.
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9. Privacy & Data Protection
9.1 Personal Information: Client data is collected and stored securely in a CRM and is not shared with third parties.
9.2 Confidentiality: We respect your privacy and ensure that client information is kept confidential.
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10. Policy Updates & Changes
10.1 Right to Update: Rebecca Sue Photography reserves the right to update or change these Terms and Conditions at any time. Current clients will be notified of any changes.
10.2 Acknowledgment: By booking a session, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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For questions or further information, please contact Rebecca Sue Photography directly. We look forward to capturing timeless memories for you!
